FAQ

Every question, answered.

Everything customers ask us before booking a mobile detail — organized by topic so you can find your answer fast.

General Pricing Interior Pet Hair Odor Exterior Clay Bar Paint Correction Ceramic Coating Weather Booking Prep Expectations Maintenance Plan Service Areas

General & Mobile Basics

What is mobile car detailing?

Mobile car detailing is a professional car cleaning and protection service performed at your location — your home, office, or anywhere your vehicle is parked — instead of you driving to a shop and waiting.

How does mobile car detailing work?

We bring all equipment, water, and power to your location, then complete the full interior and/or exterior service on-site while you go about your day.

Are you 100% mobile?

Yes — 940 Details is entirely mobile. We never require vehicle drop-off; every service is completed at your location.

Can you detail my car at my workplace?

Yes, we detail vehicles at homes, offices, and workplaces anywhere in our service area.

Do I need to be home during the appointment?

No — many customers aren't home during service. We just need access to the vehicle and a place to park; we'll text you when we arrive and when we're finished.

Do you bring your own water, power, and equipment?

Yes. We bring our own water tank, generator power, and all professional detailing equipment, so you don't need to provide anything.

Can you detail my car in an apartment complex or parking garage?

In most cases yes, as long as there's a legal parking spot with enough room to work. Let us know your situation when booking and we'll confirm.

What types of vehicles do you detail?

We detail sedans, SUVs, trucks, vans, luxury vehicles, and electric vehicles. We also offer boat and RV detailing with custom quotes.

Pricing & Payment

How much does mobile detailing cost?

Packages start at $150 for exterior-only and go up based on package tier and vehicle size. See our full pricing page for an exact breakdown.

Why does detailing pricing vary by vehicle size?

Larger vehicles take more time, water, and product to detail properly, so pricing is tiered by vehicle size — sedan, SUV, or large truck/van.

Do you offer free quotes?

Yes — call, text, or use our online quote form for a free, no-obligation price estimate.

Are there additional charges for excessive dirt, pet hair, mud, or biohazards?

Yes, vehicles with excessive pet hair, heavy mud, biohazards, or unusually dirty conditions may incur additional charges, which we'll communicate before starting work.

Do I need to pay a deposit?

No — no payment or deposit is required to book. Payment is collected after the service is complete.

What payment methods do you accept?

We accept multiple convenient payment options after service is complete — call or text us at (940) 252-4040 to confirm what works best for you.

Interior Detailing

What is included in an interior detail?

Interior detailing covers vacuuming, wiping down all surfaces, dashboard and console cleaning, door panels, cup holders, air vents, headliner, and trunk — with shampoo extraction and steam cleaning included in our Deep Interior package.

Do you shampoo seats and carpets?

Yes, shampoo and hot water extraction for seats and carpets is included in our Deep Interior Detail package.

Do you clean and condition leather seats?

Yes, leather cleaning and conditioning is included in every interior package.

Can you remove stains from seats and carpets?

Yes — we treat common stains including coffee, food, grease, and old spills as part of Deep Interior Detail. Results vary by stain age, fabric type, and how deeply it has set.

Can you remove gum, candy, or sticky residue?

Yes, sticky residue like gum and melted candy can typically be removed as part of a deep interior service.

Do you clean the headliner and trunk?

Yes, the headliner and trunk/cargo area are included as part of a full interior detail.

Pet Hair

Do you remove pet hair?

Yes, pet hair removal is available as an add-on ($60+) with any package, and is included free with The 940 Complete Package.

Why does pet hair removal cost extra?

Embedded pet hair requires specialized tools and significantly more time than a standard vacuum, which is why it's priced as an add-on.

Can all pet hair be removed?

We remove the vast majority of pet hair, though extremely embedded hair in certain fabrics may require an additional visit for a full result.

Odor & Smoke

Can detailing remove bad smells?

Yes, our odor neutralizing treatment, included in Deep Interior Detail, targets the source of odors like smoke, pets, food, and mildew rather than masking them.

Can every odor be completely removed?

Most odors are significantly reduced or eliminated. Extremely deep-set odors, like long-term smoke damage, may require more than one treatment for full results.

Exterior Detailing

What is included in an exterior detail?

Exterior detailing includes a foam pre-rinse and hand wash, wheel and tire cleaning, door/hood/trunk jamb cleaning, and a wax or sealant finish. See the full breakdown.

Do you remove brake dust, bugs, tar, and tree sap?

Yes, these are all part of our standard exterior wash and decontamination process.

Can you remove water spots and oxidation?

Water spots can typically be removed with a proper wash and clay bar treatment. Oxidation often requires paint correction for full results.

Can you restore faded exterior trim?

Yes, trim restoration is available as an add-on for $60.

Clay Bar & Decontamination

What is a clay bar treatment?

A clay bar treatment uses a specialized clay to lift bonded contaminants like tree sap, rail dust, and industrial fallout off your paint that washing alone can't remove.

Will a clay bar remove scratches?

No — clay bar treatment removes surface contaminants, not scratches. Scratch removal requires paint correction.

What's the difference between washing and decontaminating paint?

Washing removes loose dirt from the surface; decontamination, using clay bar and iron removal, removes contaminants that are bonded to the paint itself.

Paint Correction & Buffing

What is paint correction?

Paint correction is the process of removing swirl marks, scratches, and oxidation from a vehicle's clear coat using a machine polisher, restoring the paint to a smooth, reflective finish. Learn more and get a quote.

What is the difference between 1-step and 2-step paint correction?

1-step correction is a single polishing pass for light swirls. 2-step correction adds a compounding stage first, correcting moderate to heavy swirls, scratches, and oxidation.

What scratches cannot be removed?

Deep scratches that have cut through the clear coat into the base paint or metal typically cannot be fully corrected through polishing alone.

What is the fingernail test for scratches?

It's a simple way to gauge scratch depth: if your fingernail catches on the scratch, it has likely gone through the clear coat and may not fully polish out. If it doesn't catch, it's often within reach of correction.

Can paint correction fix peeling clear coat or missing paint?

No — paint correction only works on intact clear coat. Peeling or missing paint requires professional paint repair, not polishing.

Should I get ceramic coating after paint correction?

Yes, it's highly recommended. Ceramic coating protects the freshly corrected paint from new swirls and contamination.

Ceramic Coating

What is ceramic coating?

Ceramic coating is a liquid polymer applied to your paint that bonds at the surface level, creating a hydrophobic layer that beads water, resists dirt, and adds gloss. See full details.

Does ceramic coating make a car scratch-proof?

No — ceramic coating adds a protective layer against light scratches and contamination, but it is not scratch-proof and won't prevent rock chips or deep scratches.

Does my car need paint correction before ceramic coating?

Ideally yes. Ceramic coating locks in whatever condition the paint is in, so correcting swirls and scratches first gives the best long-term result.

How long does ceramic coating last?

Our ceramic coating protection lasts 4–6 months. It's included with The 940 Complete Package and can be reapplied at your next visit.

Weather

Can you detail my car if it rains?

We monitor weather closely. Light rain typically doesn't stop interior work, but exterior work may need to be rescheduled to avoid re-contaminating freshly cleaned paint.

Will you reschedule because of severe weather?

Yes, for safety and quality, we'll proactively reach out to reschedule at no cost if severe weather is expected.

Can you detail a car in extreme Texas heat?

Yes, we work in most weather conditions and adjust our process, like working in shaded areas, to protect both the vehicle and the product results.

Booking & Scheduling

How do I book an appointment?

Book online through our website, or call/text (940) 252-4040. We confirm every appointment within 24 hours.

How far in advance should I book?

Same-day and next-day appointments are often available, but booking a few days ahead gives you the best choice of time slots.

What hours do you operate?

We operate Monday through Saturday, 7am to 8pm.

Can I reschedule my appointment?

Yes, contact us as soon as possible and we'll find a new time that works for you.

Will you contact me before arriving?

Yes, we text before heading your way and again once we've arrived.

Appointment Preparation

What do I need to do before my appointment?

Remove personal belongings and valuables from the vehicle, and let us know about any specific stains or trouble spots when you book.

Should I point out problem areas before service?

Yes, mentioning specific stains or concerns when booking or on arrival helps us focus extra attention where it's needed.

Expectations & Limitations

Will my vehicle look brand new after detailing?

Detailing dramatically improves the look and feel of your vehicle, though normal wear, existing damage, and vehicle age are factors we can't fully erase.

Can you guarantee every stain or odor will be removed?

We can't guarantee 100% removal of every stain or odor, especially older or deeply set ones, but we use professional-grade methods to get the best possible result.

Can detailing repair torn seats or cracked leather?

No, detailing cleans and conditions but does not repair physical damage like tears or cracks — that requires upholstery repair.

Are there situations where you may need to decline a job?

Yes, in rare cases involving biohazards, safety concerns, or vehicle conditions beyond standard detailing, we may recommend a specialized service instead.

Maintenance Plan

Do you offer maintenance detailing plans?

Yes — our VIP Maintenance Plans bring recurring detailing every 2 weeks, monthly, or every 8 weeks, starting at $119 a visit after your initial full detail.

Service Areas

Who offers mobile car detailing in Frisco, TX?

940 Details is a top-rated mobile car detailing company serving Frisco, TX with interior detailing, exterior detailing, paint correction, and ceramic coating, all done at your home or office.

Do you offer mobile detailing in Prosper, Celina, McKinney, Little Elm, and Denton?

Yes — 940 Details serves all of these cities and 14 more across North Texas. See our service areas page for the complete list.

Who offers mobile detailing near me in North Texas?

940 Details serves 20 cities across North Texas. Check our service areas page to confirm coverage for your location.

Still have a question?

Call, text, or book online — we respond within 24 hours.